A Relationship Between Operator Performance and Arousal in Assembly

Paper in proceeding, 2016

In order to meet the challenges of future complex systems, manufacturing companies need to better understand how social sustainability affects the operator. One way of studying this is to investigate the possible relationships between operator performance and emotion in an assembly experiment. 60 participants took part in an experiment to investigate the relationships between operator performance and objective and subjective arousal. Results showed a weak relationship between operator performance and objective arousal but no significant relationship was found between performance and subjective arousal. The relationships indicate that further studies on operator emotion could be important to better assembly performance. A tool for doing this might be the Qsensor used in this experiment (measure of objective arousal). More studies are needed to further investigate found relationship and if objective emotion measures can be used to predict performance at assembly workstations